Privacy policy
Last updated: September 2026
This Privacy Policy explains how LeJandrier Fine Art Studio collects, uses and protects personal data when you visit lejandrier.com, place an order, use a customer account, subscribe to communications or otherwise contact us.
The data controller is:
Alejandro López Larroya — LeJandrier Fine Art Studio
Professional address: Avenida Virgen del Carmen 9 — 03188 Torrevieja (Alicante), Spain.
Email: prints@lejandrier.com
1. Personal data we collect
Depending on how you interact with the website, we may collect:
- Contact information, such as your name, postal address, email address and telephone number.
- Order and transaction information, including products purchased, billing and delivery details, payment confirmation and information relating to returns or refunds.
- Account information, where customer-account features are used.
- Communications, including information you provide when contacting us through forms, email, WhatsApp or customer support.
- Technical and usage information, such as IP address, device and browser information, pages visited and interactions with the website.
- Marketing preferences, including newsletter subscriptions and consent or objection preferences.
Payment-card or banking information may be processed directly by payment service providers and is not necessarily stored directly by LeJandrier Fine Art Studio.
2. How we collect your data
We may collect personal data:
- Directly from you when you place an order, use a customer account, subscribe to communications or contact us.
- Automatically through cookies and similar technologies when you use the website.
- From service providers involved in operating the store, processing payments, fulfilling orders, delivering purchases, preventing fraud, providing analytics or supporting marketing activities.
3. How and why we use your data
We process personal data for the following purposes:
Processing orders and providing our services
To process payments, fulfil and deliver orders, manage returns and refunds, provide Certificates of Authenticity or related documentation, and communicate with you about your purchase.
Customer service and communications
To respond to questions, requests and messages and maintain our relationship with customers.
Legal and administrative obligations
To comply with accounting, tax, consumer-protection and other legal requirements.
Security and fraud prevention
To protect the website, transactions, customers and LeJandrier Fine Art Studio against fraud, misuse or unauthorized activity.
Website operation and improvement
To understand how visitors use the website, maintain its functionality and improve the browsing and shopping experience.
Marketing communications
To send newsletters, new-artwork announcements or promotional communications where you have provided consent or where such communications are otherwise permitted by applicable law. You can unsubscribe at any time.
Advertising and analytics
Where required, advertising, analytics and other non-essential tracking technologies are used only according to the choices you make through our cookie and privacy controls.
Depending on the processing activity, the legal bases we may rely on include performance of a contract, compliance with legal obligations, legitimate interests where appropriate, and your consent.
4. Cookies and similar technologies
The website uses cookies and similar technologies necessary for the operation of the online store and, depending on your choices, for analytics, personalization and advertising.
Where consent is required, non-essential cookies and tracking technologies will only be used according to the preferences selected through the website’s cookie and privacy controls.
You can review or change your cookie preferences through the available privacy settings. Browser settings may also allow you to block or delete cookies, although doing so may affect some website functions.
5. Who we share personal data with
We may provide personal data to service providers where necessary to operate the website and provide our services, including:
- Shopify, which hosts and operates our ecommerce platform and provides related services.
- Payment-processing providers.
- Fine Art printing and fulfilment providers.
- Postal and courier services.
- IT, hosting, security and cloud-service providers.
- Analytics and advertising providers, where permitted by your privacy choices and applicable law.
- Professional advisers or public authorities where disclosure is required by law.
These providers receive information where necessary for their respective functions and process personal data according to their contractual and legal obligations.
6. Shopify and Enhanced Services
Our online store is hosted by Shopify. When you visit or make a purchase from LeJandrier Fine Art Studio, Shopify processes personal data in connection with providing and operating its ecommerce services.
Because Shopify Network Intelligence is enabled, Shopify may also process information about your interactions with our store together with information from your interactions with Shopify and other Shopify merchants in order to provide Enhanced Services. These services may support functions such as personalization, security, analytics, understanding customer interactions and more relevant advertising. Shopify requires stores using Network Intelligence to disclose this processing and the sharing of relevant information with Shopify and other service providers, including providers that may be located in other countries.
Where required, Shopify respects the privacy and consent choices you make through our cookie banner, data-sharing opt-out tools and other supported privacy controls.
For more information about Shopify’s processing of consumer data, please see Shopify’s Consumer Privacy Policy. You may also use the Shopify Privacy Portal to exercise applicable privacy choices directly with Shopify.
Where available in your region, you may also use the data-sharing opt-out tools provided through our website to object to certain uses of personal data for sharing or targeted advertising.
7. International data transfers
Some of our service providers may process personal data outside Spain or the European Economic Area.
Where international transfers require safeguards under applicable data-protection law, appropriate mechanisms are used, such as adequacy decisions or approved contractual safeguards.
Shopify and other service providers involved in providing services to you may also process information in countries other than your own. Shopify specifically requires stores using Network Intelligence to disclose that relevant information may be shared with Shopify and third parties located in other countries.
8. How long we keep your data
Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining customer relationships and complying with legal, accounting, tax or dispute-resolution obligations.
Retention periods may therefore vary depending on the type of data and applicable legal requirements.
9. Your data-protection rights
Depending on applicable law, you may have the right to:
- Access your personal data.
- Request correction of inaccurate data.
- Request deletion of your data.
- Request restriction of processing.
- Object to certain processing.
- Receive or request portability of your data where applicable.
- Withdraw consent at any time where processing is based on consent.
You may exercise these rights by contacting prints@lejandrier.com.
We may request information necessary to verify your identity before processing a request.
You may also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) or, where applicable, another competent supervisory authority.
For privacy choices relating directly to Shopify’s Enhanced Services, you may also use the Shopify Privacy Portal.
10. Marketing communications
If you subscribe to LeJandrier marketing communications, you may unsubscribe at any time using the unsubscribe link included in our emails or by contacting prints@lejandrier.com.
Unsubscribing from marketing does not prevent us from sending transactional or service-related communications concerning your orders or account.
11. Data security
We use reasonable technical and organizational measures, together with those provided by our ecommerce and service partners, to protect personal data against unauthorized access, loss, alteration or disclosure.
No online transmission or storage system can guarantee absolute security.
12. Children
The website and its products are not specifically directed at children, and we do not knowingly collect personal data from children where parental or guardian authorization would be required.
If you believe that a child has provided personal data improperly, please contact prints@lejandrier.com.
13. Third-party websites
The website may contain links to websites or services operated by third parties.
LeJandrier Fine Art Studio does not control the privacy or security practices of those third parties. We recommend reviewing their privacy policies before providing them with personal information.
14. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our services, data-processing practices or legal requirements.
The current version will always be published on this website together with its latest revision date.
15. Contact
For questions about this Privacy Policy, our privacy practices or the exercise of your data-protection rights, contact:
Alejandro López Larroya — LeJandrier Fine Art Studio
Email: prints@lejandrier.com.
